In short, hosted systems are everything that a Fixed Line telephony system offers, its just virtual and hosted within the cloud.
There are four key benefits to hosted solutions, the first one being it’s scalable to meet the needs of the people on the receiving end. Hosted solutions are typically on a ‘per- user-per-month’ payment plan, meaning that you can’t be overcharged, and you only pay for what you use. This makes it practical and more cost-effective than other solutions.
This is commonly misconstrued as a disadvantage of hosted systems but we can assure you it isn’t. There is nothing to fear when it comes to the cloud, your supplier is responsible for your security, this means that it’s safer in their hands than a system that is on-site wherever you may be. Extensive security checks and recovery plans are in place to make sure anything that can go wrong, is either not going to happen or is completely fixable.
Added functionality is another plus of hosted systems, as they allow features such as streamlined communication between sites, at home or even out and about. On top of that, if your supplier is feeling generous, all of the internal calls made within your network can be completely free. As a practical example, if you’re a small business who is looking to expand, and has recently hired a new employee but you can’t accommodate them within your office space, they can answer a call from home as if they we’re sat right in the office. Very clever stuff.
Flexibility is also a fantastic strength of hosted systems, little perks that can help streamline your work flow. Mobile Twinning for example, this is the idea of transferring an office call straight to your mobile if you need to go somewhere or you’re perhaps just leaving work.
If for whatever reason you can’t take the call, there can be call groups & redirects that can be set-up so nobody is left hanging on a phone line that is waiting to be picked up.
This is only scratching the surface, but these are some key advantages of going hosted, which in fact might help streamline your business to help you move to the next level.
Get in touch with us to organise your set-up today: https:// www.comms2comms.com/contact/