Changes in the industry
Today’s business climate calls for many things, reliability and flexibility being two core parts of this. To deliver on these demands, telecom companies need to communicate better with their customers. It is also paramount that the rest of the world continues to be accepting of new technology. Many companies are still relying on traditional ISDN technology. It’s no secret that these telephone systems have been a cornerstone of business communications in the past up until this point, while still being used today. However, they are becoming more outdated in modern business environments.
Modern business interactions are being dictated by increasing demanding. More customers than ever before expect not only an a great service, but it to be 24/7, 365. While also then becoming less sympathetic to communication discrepancies.
Traditional Telephone Systems are Dying Out!
Among experts in the industry, it is known that this technology is starting to die out. To back this claim up, telecom giant BT intend to switch their ISDN network off in its entirety over the coming months. The overall thought process among telecoms companies is that ISDN will be gone in roughly 5 years to make way for a modern solution. Although, many businesses are still relying on this, and may be met with premiums if they don’t choose to act early.
What Are ISDN Telephone Systems?
ISDN is a communications network that relies heavily on physical infrastructure, specifically copper wiring. The main reason these communication and telephone systems became so popular is that they provide the opportunity to transmit voice and data over the same lines. Due to its reliance on physical infrastructure, adapting or altering these systems is extremely costly. When it breaks, it also means there isn’t a quick solution.
What Can You Replace ISDN Telephone Systems with?
The future solution is SIP trunking. SIP telephone systems are a ready replacement for ISDN. They will connect a business to their provider’s network through: • Broadband. • Ethernet. • Private Circuit. SIP emerged through a growing need for reliable, flexible and scalable communications technology that enables growing businesses to manage communications effectively in line with demand and is already prepared for voice and data convergence further down the line.
Why are Businesses Making the Switch to SIP?
There are three main reasons SMEs, and even larger businesses, are making the move to SIP telephone systems. These are: • Cost. • Growth. • System Reliability. Contact us today to discuss your telecom needs